News — Centre Update: 5 November 2020


Updated 3.00pm / Thursday, 12 November

Following the Government announcement, from Thursday 5th November, all non-essential retailers will close temporarily as part of a national lockdown.

Essential retailers, such as supermarkets, banks and pharmacies, will remain open during this period, which is currently scheduled to last until Wednesday 2nd December.

We are following guidelines to keep staff and visitors at Galleries safe, and support efforts to limit the spread of COVID-19.

Thank you all for your patience and co-operation during this time.

At the time of posting the following stores are currently open though this can change at short notice and individual store times may vary so please check with them before setting off. 

Supermarkets and Convenience


0800 042 0800

Monday to Saturday: 8.00am-10.00pm Sunday 10.00am.4.00pm


0191 416 3838

Monday to Saturday: 8.00am-10.00pm Sunday 10.00am.4.00pm

Bargain Buys

0191 4479703

Monday to Saturday: 9.00am-5.30pm, Sunday 10.00am.4.00pm

Barons Butchers

Monday to Saturday: 9.00am-5.30pmm Sunday 10.00am.4.00pm

Browns Fruit & Veg

Monday to Saturday: 9.00am-5.30pm, Sunday 10.00am-4.00pm


0191 415 9677

Monday to Saturday: 8.00am-5.15pm


0191 419 1821

Monday to Saturday: 8.00am-4.00pm, Sunday: 10.00am to 4.00pm

Home Bargains

0191 419 2862

Monday to Friday: 8.00am-8.00pm, Saturday: 8.00am-7.00pm, Sunday: 10.30am-4.30pm


0191 419 2577

Monday to Saturday: 8.00am-7.00pm and Sunday: 10.00am-4.00pm

Market Village

0191 419 0056

Monday to Saturday 9.00am-5.30pm

Stores open:

Spend and Save

Lebanos for takeaway, collections and deliveries

Rug shop for click and collect

Marks & Spencer

0191 415 9544

Monday to Saturday: 8.00am-8.00pm, Sunday 10.00am-4:30pm


0191 415 1852

Monday to Saturday: 8.00am-5.00pm. Sunday: 10.00am-4.00pm


0333 005 1247

Monday to Saturday: 8.00am-6.00pm, Sunday 10.00am-4.00pm

Yorkshire Trading Co.

Monday to Saturday: 9.00am-5.30pm, Sunday 10.00am-4.00pm


0191 541 4050

Monday to Friday: 8.00am-10.00pm, Saturday 7.30-9.00pm and Sunday 10.00am-4.00pm


Restaurants & Cafes


Takeaway only


Monday to Saturday: 10:30am-4:30pm

Costa Coffee

Takeaway only

Monday to Saturday: 8.00am-5.00pm, Sunday: 9.00am to 4.00pm


0191 415 5877

Takeaway only

Monday to Saturday 7.00am-6.00pm, Sunday 8.30am-4.30pm


0191 419 4641

Takeaway, Drivethru and Delivery

Monday to Sunday: 10:30am-10:00pm


0191 419 1744

Takeaway and Delivery

Monday to Saturday: 7.00am-9.00pm and Sunday 8.00am-8.00pm



Monday to Saturday: 9.00am-5.00pm


0191 415 3259


Monday to Saturday: 10.00am-5.00pm, Sunday 11.00am-4.00pm



To help with queues, please visit your branch later in the day as the banks are busier at 10am.

If you are visiting Natwest or Halifax, please use the grey ramp. For Barclays, Lloyds and Santander, please use the stairs near Ladbrokes or lift near Cooplands. The escalator located next to Iceland will not be in use during busy times to help with social distancing in that area.


0345 734 5345

Monday, Tuesday, Thursday and Friday: 9.30am–3.00pm, Wednesday 10.00am-3.00pm


0191 451 9711

Monday to Friday: 10.00am-2.00pm


0345 300 0000

Monday to Friday: 9.30am-3.300pm, Saturday 9.00am-1.00pm

Nationwide Building Society

0800 554 1580

Monday to Friday: 9.00am-2.00pm


0345 788 8444

Monday to Friday:10.00am-3.00pm

Virgin Money

0191 416 2449

Monday to Friday: 10am-4pm



Call for appointments.

Blacks Opticians

0191 416 2203

Monday to Friday: 9.00am-5.30pm. Saturday: 9.00am-4.30pm

McGuinness Opticians

0191 416 7176

Monday to Saturday: 9.00am to 5.30pm

Boots Opticians

0191 416 9481

Monday to Saturday: 9.00am-5.30pm


Main store: 0191 419 2525

Sainsbury’s: 0191 419 5460

Monday to Friday: 8.45am-6.00pm, Saturday 8.45am-5.30pm and Sunday 10.00am-4.00pm


Health & Beauty


0191 416 1680

Monday to Friday: 8.00am-6.00pm. Saturday: 9.00am-5.30pm and Sunday: 9.00am-4.00pm

Holland & Barrett

0191 417 8451

Monday to Saturday: 9.00am-5.30pm and Sunday: 10.00am-4.00pm


0191 416 8666

Monday to Saturday: 9.00am-5.30pm, Sunday 10.00am-4.00pm


0191 417 4749

Monday to Saturday: 9.00am-5.30pm, Sunday 10.00am-4.00pm

The Health Shop

0191 416 5012

Monday to Saturday: 9.00am-5.30pm


Estate Agents & Services

Call for appointments.


0191 419 5460

Monday to Wednesday: 9.00am-5.30pm, Thursday: 9.00am- 6.00pm, Friday 9.00am-5.00pm and Saturday 9.00am-2.00pm

Gentoo Housing Office

0191 525 5007

Monday to Thursday: 9.00am-4.00pm and Friday 9.00am-12noon. Appointments only.

Gordon Lamb

0191 419 2020

Monday to Friday: 9.00am-5.00pm, Saturday: 9.00am-1.00pm

Mills Donkin

0191 416 2182

Monday to-Friday: 9.00am-5.00pm

Your Move

0191 416 0100

Monday to Friday: 9.00am-5.30, Saturday 9.00am-1.00pm


0191 415 5956

Monday to Friday:  9.00am-5.00pm, Saturday: 9.00am-1.00pm

Swift Move

0191 419 5460

Monday to Friday: 9.00am-3.00pm




0191 497 2350

Monday to Friday: 8.00am-8.00pm, Saturday: 9.00am-6.00pm, Sunday: 10.00am-4.00pm

Martin McColl’s Newsagent

0191 415 7591

Monday to Friday: 7am-5pm, Saturday: 7.00am-3pm, Sunday: 9am-4pm

Pets at Home

0191 416 9481

Monday to Friday:  9.00am-8.00pm, Saturday: 9.00am-7.00pm and Sunday 10.30am-4.30pm

Post Office & Olives

0191 415 3898

Monday and Tuesday: 8.45am-5.30pm, Wednesday to Friday: 9,00am-5.00pm, Saturday 9.00am-3.00pm, Sunday 10.00am-2.00pm


0191 415 9270

Monday to Saturday: 10.00am-5,00pm


0191 415 1960

Monday to Saturday: 10.00am-4.00pm, Sunday 10.00am-3.00pm

Washington Food Bank

Tuesday to Friday: 11.30am-3.00pm


Click & Collect Only


Monday to Saturday: 12noon-6.00pm, Sunday 10.00am-4.00pm

Fragrance Shop

0191 417 4336

Click and Collect

Monday to Saturday: 9.00am-5.30pm, Sunday 10.00am-4.00pm.


0191 416 7633

Click and Collect

Monday to Saturday: 9.00am-5.30pm, Sunday 10.00am-4.00pm


0333 0044444

Click and Collect

Monday to Saturday 9.00am-6.00pm and Sunday 10.00am-4.00pm

Max Spielmann

0191 415 9643

Click and Collect

Monday to Saturday 9.00am-5.30pm and Sunday 10.00am-4.00pm

New Look

0191 497 2310

Click and Collect

Monday to Friday 10.00am-5.00pm


0333 777 8000

Click and Collect

Monday to Saturday: 10.00am-6.00pm, Sunday: 11.00am-5.00pm


0191 416 3166

Call and Collect

Wednesday: 2.30-5.30pm and Saturday: 10am-4pm

Plain and Purl

0191 417 1115

Click and Collect

Monday to Saturday: 9.00am-4.30pm. Sunday: 10.00am-4.00pm

Timeless Florists

07791 441315

Click and Collect

Monday to Saturday: 9.00am-5.30pm, Sunday 10.00am-4.00pm


07469 023 905

Click and Collect

Monday, Wednesday, Thursday, Friday and Saturday: 9.00am-5.00pm, Sunday 10.00am-4.00pm

Closed Tuesday


Bus Information

For bus information, please visit Go North East:

 Our team will be on hand to make sure the centre remains a clean and safe place to visit. If you are visiting the centre, you must follow the UK Government’s rules and guidelines on good hygiene, social distancing and wearing a face covering to protect yourself and others.

We would like to thank our fantastic team who are working very hard in very challenging circumstances, to support our retailers, serve our communities and take care of one another. Our thoughts are with everyone during this difficult time.

Please keep an eye out for our social media updates, and we hope you all stay safe and healthy


Facebook & Instagram

You can find a full list of Galleries store numbers here and our cafes here.

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